At least I cleared up a problem yesterday with our medical insurance -- they hadn't paid any claims since January, and we'd been turned over on several counts to collection agencies. They needed to confirm that we had no other medical coverage or co-insurance.
Grrrr. We've been going through the same thing. It took multiple phone calls to convince them that no, we have no other insurance. And the various docs' offices are still confused about it, I think. You'd think with all the moving around that people are forced to do with their insurance these days (we just had ours changed out from under us AGAIN--can you say double deductibles??), that they'd be able to do this a little more smoothly. But it seems as if the default assumption these days is "They must be lying--we will deny all their claims until they prove beyond a shadow of a doubt that we OWE them this money." Guilty until presumed innocent. Isn't that illegal? Oh, sorry. That doesn't count with taxes and insurance.
And to top it all off, we got a letter in the mail the other day saying that our doc's practice is dissolving. Mind you, they have Akien listed as being with a different doctor than he actually is, and I haven't gotten a letter AT ALL yet, so we don't know where OUR doc is going.
Are we having fun yet?
So I'm glad to hear that you finally got it all straightened out. I hope it lasts.
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Date: 2003-06-06 10:19 am (UTC)Grrrr. We've been going through the same thing. It took multiple phone calls to convince them that no, we have no other insurance. And the various docs' offices are still confused about it, I think. You'd think with all the moving around that people are forced to do with their insurance these days (we just had ours changed out from under us AGAIN--can you say double deductibles??), that they'd be able to do this a little more smoothly. But it seems as if the default assumption these days is "They must be lying--we will deny all their claims until they prove beyond a shadow of a doubt that we OWE them this money." Guilty until presumed innocent. Isn't that illegal? Oh, sorry. That doesn't count with taxes and insurance.
And to top it all off, we got a letter in the mail the other day saying that our doc's practice is dissolving. Mind you, they have Akien listed as being with a different doctor than he actually is, and I haven't gotten a letter AT ALL yet, so we don't know where OUR doc is going.
Are we having fun yet?
So I'm glad to hear that you finally got it all straightened out. I hope it lasts.